Key takeaways include:
- 47 percent of customers are somewhat more likely to purchase from a brand that they follow or Like
- 63 percent of companies say social media has increased the effectiveness of their marketing
- A share on Facebook is the most highly-prized action in social media, with a value of $14, ahead of a Facebook Like ($8), Twitter tweet ($5) and Twitter follow ($2)
- Moreover, Facebook fans are cheaper to recruit via a promotional campaign, with an average cost per Like (ALWAYS the key metric, as opposed to straight CPC) of $1.07
- Meanwhile, a cost per follower on Twitter is a somewhat heady $2.50-4.00
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